SINTESIS is committed to protecting and respecting your privacy. Below we describe how we collect and use personal information about you to provide our services. We may change this policy from time to time to reflect updates to regulation, please check this page regularly. By using our website and services, you are agreeing to abide by this policy.
SINTESIS S.A.S. provides IT outsourcing, projects delivery and consultancy. We help you use technology to its full potential. We are a simplified Joint-Stock Company (No 802012039-8).
Registered Address: Carrera 64 # 86-108, Barranquilla, Atlántico, Colombia, 080001.
The personal information we collect is provided by you voluntarily. We use this information to enter into agreements with you and to deliver our services. “Personal information” refers to any data that can identify you directly or indirectly, or that can reasonably be linked to you.
A summary of the information we collect and why is listed below.
To give you quotes for our services, we need some basic contact information like your name, address, phone number, and email so we can stay in touch. We’ll also reach out if there are updates or changes to our products or services. If you’ve agreed to it, we may contact you from time to time with marketing updates or special offers.
When providing our consulting services, we may also use banking details to handle invoices and pay our suppliers. We’re committed to keeping your information accurate, current, and only for as long as we need it to provide our services to you.
We may share your personal data with trusted third-party service providers who work with SINTESIS. This is done only to deliver or enhance the services we provide to you. Any third parties we work with are required to keep your information secure and use it solely to perform the services they provide on our behalf.
If we need to share any sensitive personal data, we will do so only with your consent, unless we are legally required to disclose it. Examples of the types of suppliers we may share your information with include:
If you have any questions regarding the details of third parties we use, please contact us using the email provided info@sintesis-ti.com
The data that we collect from you may be transferred to, and stored at, a destination nationally or internationally to third-party suppliers. We will take reasonable steps, according to the Law 1581 of 2012, to ensure your data is held securely and in accordance with this privacy policy. We’ll only transfer your data to a recipient where we’re permitted to do so by law. E.g.
There are different legal bases that we rely on to use your personal information, these are:
SINTESIS S.A.S will only hold your personal information for as long as is necessary to provide you with our services. We also retain data so as to meet our legal obligations to regulatory bodies such as Colombian tax agency (DIAN) for example. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymise it. All personal data we hold is subject to this privacy policy and our data retention policy. When considering retention periods, we take into account the volume of data, sensitivity and nature of data to be stored. We also consider the potential risk, harm and impact on individuals from unauthorized use or disclosure. If you have a question about a specific retention period for certain types of personal information we process about you, please contact us to the following email addresss info@sintesis-ti.com.
At SINTESIS, we’re committed to protecting the personal information you share with us. We take reasonable measures to safeguard the data we collect, but no system is completely secure. Please note that sending information by email is not entirely secure, and anything you choose to send is at your own risk.
Once we receive your information, we protect it in accordance with our security procedures and controls. SINTESIS takes steps to help prevent your information from being lost, stolen, misused, or accessed, disclosed, altered, or destroyed without authorization. For example, we store personal data on computer systems with restricted access that are located in secure, controlled facilities.
SINTESIS wants you to be in control of how your personal data is used by us, you can do this by exercising the rights granted to you under the by the Colombian law 1581 of 2012.
If you want to exercise any of these rights, please contact us using the following email info@sintesis-ti.com.
We accept the following forms of ID when information on your personal data is requested: National ID or Passport.
SINTESIS is committed to working with you to reach a fair resolution of any complaint or concern you may have about our use of your personal information. Please contact us in the first instance to discuss your concerns. If you believe that we have not been able to assist with your complaint, you have the right to register a complaint with the SIC, the Colombian authority overseeing data protection.
You can file the complaint:
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We may collect information such as the type of device you use, its operating system and version, your IP address, general geographic location, browser type, and the pages or content you view on our website.
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Our website may include links to other websites run by different organizations. This privacy policy applies only to our site, so we encourage you to review the privacy policies of any other websites you visit. We are not responsible for the privacy practices or content of these other sites, even if you access them through links on our website.
We regularly review and update this Policy, so please check back often for any changes. This Policy was last updated in October 2025.
